Windows Server - MS Fax routing failure

Asked By Roger

01-Feb-10 09:49 AM

Hi
we have the fax service set up on our 2008 server which routes faxes via
email on our exchange server. It has started to become unreliable with faxes
often failing to be delivered. A quick web search seems to point to a known
bug and a knowledge base article no 973640 but when I download the hotfix
for this it says it isnt suitable for our server (64 bit win 2008). Does
anyone know of a hotfix location suitable for the 64 bit server version. The
knowledge base article seems to infer the bug is present in all versions.
Thanks
Roger.

01-Feb-10 10:34 AM

One of our customers installed the "Windows Vista x64" version of the
hot fix and reported success on Server 2008 x64. See this link for more
details;

http://blogs.technet.com/sbs/default.aspx?p=4

and this may also be useful to you;

http://social.technet.microsoft.com/Forums/en/winserverprint/thread/a2317e2c-74c0-4233-80ae-13668c7816aa

http://social.technet.microsoft.com/Forums/en/winserverprint/thread/b079d53f-5046-4423-8d51-78b1043588c9

http://social.technet.microsoft.com/Forums/en/winserverprint/thread/f40bab75-5b50-4334-943e-16be040564b2

--
Andrew Rinaldi
Mainpine Developer Support
USA +1 866 363 6680 | UK +44 1225 637 105
andrew.rinaldi@mainpine.com | www.mainpine.com

01-Feb-10 10:39 AM

One of our customers installed the "Windows Vista x64" version of the
hot fix and reported success on Server 2008 x64. See this link for more
details;

http://blogs.technet.com/sbs/archive/2009/05/28/sbs-2008-fax-routing-to-email-fails-with-the-following-error-occurred-0x80040211.aspx

and this may also be useful to you;

http://social.technet.microsoft.com/Forums/en/winserverprint/thread/a2317e2c-74c0-4233-80ae-13668c7816aa

http://social.technet.microsoft.com/Forums/en/winserverprint/thread/b079d53f-5046-4423-8d51-78b1043588c9

http://social.technet.microsoft.com/Forums/en/winserverprint/thread/f40bab75-5b50-4334-943e-16be040564b2



--
Andrew Rinaldi
Mainpine Developer Support
USA +1 866 363 6680 | UK +44 1225 637 105
andrew.rinaldi@mainpine.com | www.mainpine.com

01-Feb-10 10:48 AM

Thanks Andrew
this came up with the same hotfix as I had tried on the server but with the
64 bit one on my laptop - I realised if you use firefox (which I use on the
server) you only get offered the 32 bit hotfixes. As soon as I tried the
same link with IE it came up with the 64 bit one and I was able to install
it.

I wouldnt have realised this if I hadnt clicked on your link on my laptop
first so thanks for pointing me in the right direction!