SMB Shares stop responding in Server 2008

I have a new Server 2008 server that is provided user file services.    After
a few hours the user shares slowly stop working user by user until no users
can access the shares.    There are no errors in the Event Log.    The only
fix is to restart the server.     But, the problem returns after a few hours.
Does anyone know what the problem is?

This is a brand new Dell 2950 III Server.   Server 2008 was installed at Dell.

Hello Larry,Do your NIC's have a power option enabled to turn off the device

Hello Larry,

Do your NIC's have a power option enabled to turn off the device to save
power? How did you configure the clients, with a static mapping? Is this
done with \\servername\share or \\ipaddress\share?

Best regards

Meinolf Weber
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The NIC do not have a power saving option.

The NIC do not have a power saving option.

Yes, the clients are using static mappings with \\servername\share name.

Larry

Finally someone that has the same problem as I have.

Finally someone that has the same problem as I have. I have gooled everywhere
started to think I was alone. I have no solution. I have tried a new NIC,
that didnt help.

I am still having the problem.

I am still having the problem.   At this point, the only kinda solution I
have found is to reboot the server every morning.   Most of the time I can
make it through the day, but some days I have to reboot the server in the
middle of the day.

I sure hope some one has a solution.

Larry

Hi Larry, I have good news for you.

Hi Larry, I have good news for you. Let me guess, you have some sort of
symantec antivirus tool running on the server right? Disabel doesnt work, you
have to uninstall it, then wait and see. I found others that had the exact
same problem and they all had symantec in common, and it fixed the problem
for everyone.

You are correct. We are running Symantec EndPoint protection version 11.0.2.

You are correct.    We are running Symantec EndPoint protection version
11.0.2.    I talked to Symantec yesterday, they say this is a know bug in
EndPoint Protection and the fix will be released in Maintenance release 3 due
out in September 2008.    In the mean time they have proved me with a work
around.    I should know if this is the fix in the next day or two.

Thanks for the help.   Larry

SMB Shares stop responding in Server 2008

Curious, can you provide the workaround for us?

Thank you,

Ace

This posting is provided "AS-IS" with no warranties or guarantees and
confers no rights.

Ace Fekay, MCSE 2003 & 2000, MCSA 2003 & 2000, MCSE+I, MCT,
MVP Microsoft MVP - Directory Services
Microsoft Certified Trainer

For urgent issues, you may want to contact Microsoft PSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Infinite Diversities in Infinite Combinations

SMB Shares stop responding in Server 2008 - Larr

I just had the same trouble when I setup 2008 on my new Dell Power Edge T300 server.  Every day, I lose my shares and no evidence to be found in the Event log.  I have Symantec Corporate ED 10.2 Antivirus installed.  So?. does anyone have any information about a work around yet for Symantec?



Posted as a reply to:

SMB Shares stop responding in Server 2008

I have a new Server 2008 server that is provided user file services.    After
a few hours the user shares slowly stop working user by user until no users
can access the shares.    There are no errors in the Event Log.    The only
fix is to restart the server.     But, the problem returns after a few hours.
Does anyone know what the problem is?

This is a brand new Dell 2950 III Server.   Server 2008 was installed at Dell.

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SMB Shares stop responding in Server 2008 - Larr

Hello Jonathan,

Are the shares on a DC or a member server?

The first thing to check is to make sure none of the machines (DCs, servers
and desktops) are using any other DNS server than the internal DNS servers
that host the AD zone name. Using anything other than the internal DNS
servers is inviting trouble with AD.

Other things that can cause this:
Multihomed DCs (DCs with more than one unteamed NIC and/or IP address).
RRAS installed on a DC.
Single label name AD DNS domain name (domain vs the minimal requirement of
domain.something).

If none of the above are true, it could be the TCP Chimney/RSS feature
causing problems on the servers. Please read the following for more info and
possible options to fix it.

TCP Chimney and RSS Features May Cause Slow File Transfers or Cause
Connectivity Problems
http://msmvps.com/blogs/acefekay/archive/2009/08/20/tcp-chimney-and-rss-features-may-cause-slow-file-transfers-or-cause-connectivity-problems.aspx

--
Ace

This posting is provided "AS-IS" with no warranties or guarantees and
confers no rights.

Please reply back to the newsgroup or forum for collaboration benefit among
responding engineers, and to help others benefit from your resolution.

Ace Fekay, MCT, MCTS Exchange, MCSE, MCSA 2003 & 2000, MCSA Messaging
Microsoft Certified Trainer

For urgent issues, please contact Microsoft PSS directly. Please check
http://support.microsoft.com for regional support phone numbers.