Windows XP
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Windows Server 2003
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Windows Server
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Directory
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April
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Stu
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Diagnosis
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logon only see blue screen without desktop and icons

Asked By QuyNguyen
30-Jul-08 01:36 PM
Hi,
It happens weird with our server. when I try to login there is nothing load
into desktop just the blue screen and nothing (tool bar, icons, start menu).
Do you know what wrong with this.
I am using windows server 2003.
Thank you very much for all your help.

the explorer process is not starting (or crashing)Open task

Asked By Alan Morris [MSFT]
30-Jul-08 03:18 PM
the explorer process is not starting (or crashing)

Open task manager

Ctrl-Shift-ESC

New task

explorer  (see if it pops up and goes away)

I can easily repro this by having a non-existent debugger process launch
explorer.exe

I assume your not attempting to debug the explorer process.  If you
configured the explorer process to run under a debugger make sure the path
is correct for the debugger in the registry.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

Thank you very much for your replywhen I type explorer it launch my document

Asked By QuyNguyen
30-Jul-08 04:13 PM
Thank you very much for your reply
when I type explorer it launch my document windows.  Do you have any clue
what wrong with this? Thanks

Well if starting explorer just opens up the "normal" explorer window (files

Asked By Stuart Parker
31-Jul-08 06:55 AM
Well if starting explorer just opens up the "normal" explorer window (files
and folders), then there is already an explorer process running. This would
seem to indicate that the desktop explorer process is in fact running and
alive.

Sure you haven't just hidden everything on the desktop ?
Check the event logs for any clues.
Asked By Hank Arnold (MVP)
31-Jul-08 11:48 AM
Check the event logs for any clues.

--

Regards,
Hank Arnold
Microsoft MVP
Windows Server - Directory Services
I've observed this problem (explorer not starting automatically at logon) on
Asked By Bruce Sanderson
31-Jul-08 09:33 PM
I've observed this problem (explorer not starting automatically at logon) on Windows XP SP2 and XP
SP3 from time to time, including two newly imaged desktop (XP SP3); See the thread "Explorer.exe
does not load upon startup/login" from April last year (if it still exists!).  Never did get a
diagnosis or solution.

A workaround that I've found to work is to logoff, then logon again.  Another one is to
Ctrl+Alt+Del, click Task Manager, New Task... and run explorer.exe.

Also, the problem has never happened immediatly after the computer is restarted; it is intermittent
and only seems to happen if the computer has been left powered on but logged off for a while (e.g.
overnight).

I've not seen it on any Windows Server 2003, but there's lots of code that is common between Server
2003 and XP, so the problem may well be the same there.

--
Bruce Sanderson
http://members.shaw.ca/bsanders/
It's perfectly useless to know the right answer to the wrong question.
When th OP runs explorer.
Asked By Stuart Parker
01-Aug-08 04:24 PM
When th OP runs explorer.exe from task manager it starts a "file explorer"
explorer, and not a "desktop" explorer. Thats why I think explorer is
already running. If there is no explorer running, the first invocation of
explorer.exe loads the desktop, which isn't happening here.

Stu
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