Windows Server - Clients randomly disconnect from Server

Asked By TP on 24-Nov-10 07:50 AM
I have been told by some of my users that occasionally the client PC
disconnects from the server for no apparent reason.  The computer
appears in the bottom right hand corner, but double clicking on it
does not reconnect.  They have to log out and reboot to reconnect.

I have changed the network cable and the LAN connection but it still
happens.

Can someone point me in the right direction to trouble shoot this
issue.

Regards

Trevor


Brian Cryer replied to TP on 25-Nov-10 04:46 AM
Do you know what the issue is?

Can they still ping?
If they can ping by IP but not by DNS name then there is a DNS issue.

If they cannot ping the server then can they ping anything?

I'd check the logs both on the PC and on the server - although I suspect the
problem lies with the PC. I'd also check to see whether a more recent driver
is available, as an updated network card driver can cure various problems.

I have known the power saving feature on laptops disable a network adapter, so
that is something else to consider.

Failing that, it might be a hardware problem.

Let us know how you get on.
--
Brian Cryer
http://www.cryer.co.uk/brian