Ace Fekay [MVP-DS, MCT] replied to jdc
28-Jan-10 12:02 AM

JDC,
See if this applies
Quoted from:
http://www.experts-exchange.com/Software/Office_Productivity/Groupware/Outlook/Q_22110651.html
===
(as noted in:)
http://www.sperrysoftware.com/Outlook/Outlook-Duplicates.asp#QC
In Tools...Addressbook you may have to pick from a list that looks like
this:
Outlook Address Book
Contacts
Contacts
Contacts
Contacts
Where only the last one has any contacts.
The way to remove this condition is to go to Tools...Email
Accounts...Directories...View or Change. Select your Outlook Address Book
service, then change. On the next page, delete the contacts folders without
data. Close and restart Outlook and they should be gone.
===
If there are actually two "Contacts" folder in Outlook, but I cannot see a
duplicate folder name existing, but if this is the case, you can reset the
default folders with an Outlook switch. This will not remove additionally
created folders. It just cleans up the default folders.
outlook /resetfolders
As for how did it happen? If you mean in the tools/address book, that could
be because of what Dave mentioned regarding the OST, or simply the Outlook
profile still kept the original one, but I cannot see that if you
disjoined/rejoined the machine to the domain and a new Windows profile,
resulting in a new Outlook profile being created.
Did you copy the old Windows profile to the new user's profile?
--
Ace
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Ace Fekay, MVP, MCT, MCITP EA, MCTS Windows 2008 & Exchange 2007, MCSE &
MCSA 2003/2000, MCSA Messaging 2003
Microsoft Certified Trainer
Microsoft MVP - Directory Services
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