Windows Server - config.vbs missing - ICW.exe won't run -> Unspecified Error

Asked By killbra

13-Aug-07 11:25 AM

Hi all..

Just came into a situation where the SBS 2003 installation has been in
place for a while.  When I tried to run the CEICW Wizard, it just
gives me a single dialog box stating  "Unspecified Error".

After a little bit of digging, I discovered that there is no
config.vbs on the system.  When I manually run ICW.exe, I get the same
message "Unspecified Error", and can only click ok.  This produces no
error in the Event Log.  Please help, I am at a loss!


- Brad

13-Aug-07 11:37 PM

Hi Brad,

Thanks for posting our newsgroup.

From your description, I know that when you run the CEICW wizard, you get
error "Unspecified Error". Also you cannot find config.vbs file. If that's
not right, please don't hesitate to let me know.

Based on my research, config.vbs file has the information about networking,
firewall, Web site publishing, and e-mail. It is created automatically when
the Configure E-mail and Internet Connection Wizard is run for the first
time on a Windows Small Business Server.  The file can be found in the
%systemroot%\Program Files\Microsoft Small Business Server\Networking\ICW
directory.

If the config.vbs file is missing, the CEICW will create a new file and
continue the steps. So that's not the root cause of the issue.

The problem occurs when the SBS setup has not finished successfully. If the
problem cannot be resolved at last, you need to rerun the Integrated set up
wizard with changes in installation preferences. Thanks for your
understanding.

Please take the following steps to see if the problem can be resolved:

Step 1: Please run the following commands to re-register the wizards
related dlls.

Cd c:\Program files\Microsoft Windows Small Business Server\Networking\ICW

Regsvr32 wizcert.dll
Regsvr32 wizemail.dll
Regsvr32 wizinet.dll
Regsvr32 wizproxy.dll
Regsvr32 wizrfire.dll

Cd c:\Program files\Microsoft Windows Small Business
Server\Networking\RRASWiz

Regsvr32 wizrras.dll

The test if the problem is resolved.

Step 2: Please check if icw.exe is in the default directory.

C:\Program Files\Microsoft Windows Small Business Server\networking\ICW

If the problem persists, please help me collect the following information
for further research:

1. Send me c:\Program Files\Microsoft Small Business
Server\Support\icwlog.txt.

2. Run ipconfig /a >c:\ipconfig.txt and send c:\ipconfig.txt to me.

Please send the information to v-robeli@microsoft.com with subject:
40165358-config.vbs missing - ICW.exe won't run -> Unspecified Error.

I am looking forward to hear from you.

If you need further assistance, please don't hesitate to let me know

Best regards,

Robert Li(MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================

This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check the
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.

=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
15:25:04 GMT)
CLR 1.1.4322; .NET CLR 1.0.3705; .NET CLR 2.0.50727; InfoPath.2; .NET CLR
3.0.04506.30),gzip(gfe),gzip(gfe)
cwix.com!newsfeed.cwix.com!newscon02.news.prodigy.net!prodigy.net!border1.nn
tp.dca.giganews.com!nntp.giganews.com!postnews.google.com!m37g2000prh.google
groups.com!not-for-mail

14-Aug-07 11:54 AM

Thank you so much Robert, this solved the issue!



....

14-Aug-07 04:29 PM

Whoops, I spoke too soon.  This did resolve my ability to run the
CEICW (Thanks again!)  But now when I run it I get errors on the
Network Setup & Firewall Setup at the end.

I have posted the relevant portions of my icw log below, and a
printout of my ipconfig if you can help!!!
----

icw log errors:


calling RegisterMSBOExchangeBP (0).
Error 0x80040154 returned from call to RegisterMSBOExchangeBP().
Error 0x80040154 returned from call to Unregistering the smtp sink().
Error 0x80040154 returned from call to CNetCommit::Common().
Error 0x80040154 returned from call to CNetCommit::Commit().
...
Error 0x80070003 returned from call to Restricting exhchangeoma to
local server only().
Error 0x80070003 returned from call to Restricting ConnectComputer to
local network only().
...
Error 0x8007041d returned from call to IISConfig Set().
Error 0x8007041d returned from call to CRFireCommit::Commit().
...
Error 0x80072030 returned from call to GetBOConnector().

The last error above is the last line in the log when I run the ICW.
---------
ipconfig:


C:\Documents and Settings\admin>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : comp-server1
Primary Dns Suffix  . . . . . . . : comp-domain.local
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : Yes
WINS Proxy Enabled. . . . . . . . : Yes
DNS Suffix Search List. . . . . . : comp-domain.local

Ethernet adapter Server Local Area Connection:

Connection-specific DNS Suffix  . :
Description . . . . . . . . . . . : Realtek RTL8169 Gigabit
Ethernet Adapter
Physical Address. . . . . . . . . : 00-02-44-A6-09-16
DHCP Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 192.168.168.15
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.168.168
DNS Servers . . . . . . . . . . . : 192.168.168.15
Primary WINS Server . . . . . . . : 192.168.168.15

C:\Documents and Settings\admin>



Thanks again for any help anyone might be able to give!

- Brad


On Aug 13, 10:37 pm, v-rob...@online.microsoft.com (Robert Li [MSFT])

14-Aug-07 11:04 PM

Hi Brad,

Thanks for your reply.

In the ipconfig.txt, I noticed you have single NIC, please ensure you ran
the CEICW wizard as the following steps:

1. On the SBS 2003 Server open the Server Management console. Go to
Standard Management\To Do List.

2. Click the "Connect to the Internet" link.

3. On the "Web Server Certificate" page, choose to create a new Web server
certificate and then type the public FQDN that you will use to access OWA
(for example, if your public FQDN that you use to access the sites is
mail.domain.com, you should type mail.domain.com as the new certificate
name). If you already requested a certificate with the name
certificate from a trusted authority" and then import the certificate.

4. Go through the remaining steps.

More info:

825763 How to configure Internet access in Windows Small Business Server
2003
http://support.microsoft.com/?id=825763

Please take the following steps to see if the problem can be resoved:

Step 1: The error code 0x8004011d in icwlog.txt means the server is not
available. Please check if the SMTP service is running.

1. Run services.msc command.
2. Go to Simple Mail Transport Protocol(SMTP).
3. If the SMTP service is not started, click Start.
4. Try again.

Step 2: "Error 0x80040154 returned from call to RegisterMSBOExchangeBP()."
Occurs when msboexbp.dll is not registered.

Please run the following command to register the dll.

Cd C:\Program Files\Microsoft Windows Small Business Server\Networking
Regsvr32 msboexbp.dll

Step 3: Some virtual directory in IIS is missing or pointing to the wrong
path. Please refer to the following article to reset IIS setting to default
and try again.

How to reset the default virtual directories that are required to provide
Outlook Web Access, Exchange ActiveSync, and Outlook Mobile Access services
in Exchange Server 2003
http://support.microsoft.com/kb/883380

If the problem persists, please help me collect the following information
for deep research:

1. icwlog.txt

2.IIS Metabase:

1) Download the IIS Resource Kit tools from the following page:
http://www.microsoft.com/downloads/details.aspx?FamilyId=56FC92EE-A71A-4C73-
B628-ADE629C89499&displaylang=en
2) Install it, run MBExplorer (Metabase Explorer)
3) Right click the "LM" node and choose "Export to file".
4) Specify a file name, specify the password and finish the export.
5) Send the file and the password me.

I am looking forward to hear from you.

If you need further assistance, please don't hesitate to let me know.

Best regards,

Robert Li(MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================

This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check the
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.

=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
20:29:56 GMT)
CLR 1.1.4322; .NET CLR 1.0.3705; .NET CLR 2.0.50727; InfoPath.2; .NET CLR
3.0.04506.30),gzip(gfe),gzip(gfe)
cwix.com!newsfeed.cwix.com!newscon02.news.prodigy.net!prodigy.net!nx01.iad01
newshosting.com!newshosting.com!198.186.194.247.MISMATCH!news-out.readnews.
com!news-xxxfer.readnews.com!postnews.google.com!i38g2000prf.googlegroups.co
m!not-for-mail

17-Aug-07 04:21 PM

Thanks again Robert.  This second solution did the trick.  Now the
CIECW runs correctly, completes all steps with green checkmarks, and
all the intended services are running.

20-Aug-07 06:49 AM

Hi Brad,

Thank you for your update. This is Bill and I'm backing up Robert's posts
during his OOF.

I'm glad that the problem is now resolved. and here's the summary of the
issue.

Problem: CEICW failes with config.vbs missing error.
Cause: "Error 0x80040154 returned from call to RegisterMSBOExchangeBP()."
Occurs when msboexbp.dll is not registered.
Solution: Run "Regsvr32 msboexbp.dll" to register the DLL file.

As always, if you need any assistance in the future, please feel free to
post in SBS newsgroup.

Sincerely,

Bill Peng
MCSE 2000, MCDBA, CCNP, CCDA
Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security
=====================================================
The public newsgroup only focuses on SBS related technical issues, for
other Microsoft products, we recommend you to post to appropriate newsgroup
to get most qualified responses.
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check the
posts via your newsreader, please "Reply to Group" so that others may learn
and benefit from your issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft PSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
20:21:21 GMT)
CLR 1.1.4322; .NET CLR 1.0.3705; .NET CLR 2.0.50727; InfoPath.2; .NET CLR
3.0.04506.30),gzip(gfe),gzip(gfe)
cwix.com!newsfeed.cwix.com!newscon02.news.prodigy.net!prodigy.net!news.glorb
com!postnews.google.com!q3g2000prf.googlegroups.com!not-for-mail